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How do I reset my password?

forgot password, different password, different pw

Updated over 5 months ago

If you're already logged in and want to change your password, click on your profile button in the bottom left-hand corner of the page. Then click on the "Password" tab and change your password.

If you're not logged in and can't remember your password, here are the steps:


​1 - To reset your password, please go to the Login page, scroll down to "Can't remember your password?" and then click on the words in red "Recover it here."

2 - Then you'll see a new box that says: Recover Your Password
Please type your email address in the white box and then click on "Send Recovery Email." You'll receive an email asking you to reset your password.

If you need any help, please use the chatbox button in the bottom right-hand corner of our website or email us at info@alpha.org.au. We'd be happy to help you!

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